Events & Operations Manager

Sep 8

Location: Flexible / Remote (HQ in NYC)
Type: Full-time, W2 employee (40 hrs/week)
Reports To: Chief of Staff
Start Date: November 3, 2025

OVERVIEW

Work for America is a national nonprofit dedicated to solving the government staffing crisis by making public service a career of choice. We partner with local and state governments to recruit, hire, and retain the next generation of public servants, ensuring communities have the workforce needed to deliver essential services.

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ROLE OVERVIEW

The Event and Operations Coordinator will lead the planning, execution, and evaluation of all Work for America events. Work for America produces a variety of events, such as:

Virtual and in-person events for people seeking jobs in state and local government, such as live hiring events; happy hours; and matchmaking sessions
Educational webinars featuring WFA research and other educational offerings, primarily for a government audience
WFA visits to our partner cities, typically 1-2 days including workshops and other programming with governments, meetings with key funders and partners, and video/photo content capture.
WFA-organized virtual and in-person partner convenings
In-person team retreats approximately once a quarter
Partner breakfasts and dinners
Additional event types as needed for new programming or marketing needs

This role will ensure events run smoothly, align with organizational goals, and provide high-quality experiences for participants. The Coordinator will also support operational systems that strengthen collaboration across teams.

KEY RESPONSIBILITIES

Event Management

Lead planning and execution for all WFA events, including external events (in-person and virtual) as well as internal team events.
Develop event planning materials such as planning timelines, workback schedules, and run-of-show documents.
Prepare all event materials (agendas, run-of-show, slide decks, name badges, signage, etc.); coordinate with WFA branding team as needed.
Oversee logistics for events, such as venue selection, catering, travel, lodging, vendor management, and tech.
Manage participant experience, including invitations, registration, confirmations, and follow-up communications.
Partner with communications and program teams to ensure event content, messaging, and marketing align with organizational goals.
Manage in-person and virtual event execution, ensuring smooth delivery and troubleshooting issues as they arise.
Track event expenses and reimbursements.
Collect, analyze, and report on event outcomes and participant feedback to continuously improve.

Operations & Cross-Team Support

Manage systems and tools for event registration, tracking, and communications.
Track and measure event outcomes and impact, including data, reporting, and metrics.
Support operational processes that ensure event alignment across teams.
Maintain databases and records related to participants, partners, and events.
Assist with internal workflows and logistics to improve team efficiency.
Contribute to special projects and process improvements as needed to strengthen WFA’s operations.

QUALIFICATIONS

Required

5–7 years of experience in event planning, operations, or project management.
Demonstrated ability to independently plan and execute complex events.
Strong project management skills, with the ability to manage multiple deadlines and stakeholders.
Strong organizational and time-management skills with excellent attention to detail.
Familiarity with hybrid, virtual, and in-person event production, including convenings, webinars, and workshops.
Proficiency with event management tools, especially large virtual events like Zoom meetings with many breakout rooms.
Comfort working in a fast-paced environment and adapting to shifting priorities.
Excellent written and verbal communication skills.
Ability to travel for in-person events (10–20%).

WHY JOIN US?

Be part of a mission-driven organization tackling some of the most pressing challenges in public service today.
Gain hands-on experience working in a fast-paced, high-impact startup environment.
Work closely with experienced leaders in government, communications, and nonprofit management.
Have the opportunity to shape and build a growing organization’s communications strategy.
Join a collaborative and supportive team committed to making a difference in communities nationwide.